For the past five years, I’ve worked as a product designer, including three years on Twilio’s compliance team, transforming complex registration and verification requirements into intuitive customer experiences.
Redesigned a scalable compliance registration experience for businesses sending text messages in the U.S.
Read case study →
Designing the Persona-based onboarding flows for a unified compliance home spanning 11 registration types.
Read case study →
Designed impact-investing features that helped financial advisors align portfolios with client values.
Read case study →
I’m a UX and product designer based in Raleigh, NC. For the last five years, I’ve been designing products that help people navigate complexity. Most recently, I spent three years at Twilio simplifying telecom compliance workflows and making them easier for businesses to understand and complete. It’s not the most glamorous problem space, but solving it has been incredibly rewarding.
That work taught me the most impactful design decisions are often the least visible ones: the status screen that tells you exactly why you’re waiting, the helper text that prevents a rejection days later, the modal nobody asked for. I like working closely with engineers and product managers, obsessing over those details, and turning genuinely confusing systems into experiences that make sense to real humans.
Outside of work, you'll usually find me tackling an ambitious new recipe, hosting a dinner party with an unnecessarily elaborate theme, planning my next travel itinerary, or logging laps at the pool.
I care a lot about working with people who are passionate about what they’re building. If that’s you, let’s talk.
Design and ship marketing sites for small businesses and independent operators, using AI-assisted build tools to go from brief to launch in days. I own each engagement end to end, from scope and visual direction through copy, build, and post-launch support.
Owned the A2P 10DLC compliance experience end to end, cutting support tickets 45%. Designed the registration flow that opened legal commercial texting to 600+ partners and up to 70,000 small businesses, plus a white-label embeddable for over a dozen ISVs. Later owned the core onboarding flows in One Console and set the Persona embed architecture the team built on.
Designed ESG and impact-investing features across advisor tools, translating complex sustainability data into visualizations advisors could confidently present to clients. Validated decisions through A/B testing with 144 participants.
Built brand identities and visual systems for early-stage businesses: logos, typography, and full digital asset libraries. Designed website layouts for client sites, from wireframes through responsive page design.
Designed posters, brochures, social graphics, and event photography for Wellness & Recreation, maintaining a consistent seasonal visual voice across channels.